Diy feedback is the customer Experience survey from B&Q available at www.diy.com/feedback. B&Q designs this survey to take feedback on their performance on your recent visit to the B&Q store.
If you have recently visited any B&Q store, this survey is an excellent opportunity for you to share your experience with the company. B&Q uses feedback from this survey to enhance its customer experience in the future and provide them with good service.
B&Q values your time for participating in the survey, and you’ll be entered into a monthly draw to win a £250 B&Q gift card.
www.diy.com/feedback – Win £250 B&Q gift card in B&Q Survey
By filling this diy.com/feedback survey, you ensure that you will get better services on your next service, and also, you will stand a chance to win a £250 B&Q gift card by filling this survey. If you are ready to offer your feedback, then follow the below steps:
You can also participate in KFC UK Survey & tescoviews.com
Step 1: Visit the survey website at www.diy.com/feedback
Step 2: Select the store that you visited.
Step 3: Answer all the questions on your screen based on your satisfaction.
Step 4: After completing the survey, fill in your contact details to participate in the sweepstakes program and stand a chance to win a £250 B&Q gift card.
About B&Q
Founded in 1969 by Richard Block & David Quayle, B&Q is a British DIY and home improvement retail company. B&Q was initially named Block & Quayle. Reports in 2007 suggested that B&Q is the second largest in Europe and the fourth largest in the world behind The Home Depot, Lowe’s, and OBI.
B&Q is headquartered in Eastleigh, England, and is a wholly-owned subsidiary of Kingfisher plc. B&Q offers more than 40,000 products across 300 physical stores and online shops. For More Surveys, Keep Visiting Survey Tuts.
We visited B&Q at Festival Park,Hanley, yesterday to purchase a lavatory seat and without having to ask for help your assistant Aimee came over to us, seeing that we were old and struggling with dimensions, and gave us her undivided attention going way beyond the call of duty. In fact my husband and I both agreed that she had been one of the most pleasant, most helpful and friendly assistant we had ever met. We commend her to you unreservably.
Visited Newhaven shop this evening and was most pleasantly dealt with by Frazier on the till. On many occasions the staff can be indifferent.
Today I visited Colchester new branch on two occasions on the first I was attended to by Yvonne, she was very helpful and this caused me to seek her out on my second visit
visited farnborough store to buy a fire. waited some time to get some help but when assistandt csme she was very helpful, made an effort to plug it in so we could see effect. The one on display was very high and we were not able to see properly. Unfortunately we didnt get her name. She helped us to till and another assistant, Michael, carried it to car for us. Very pleased with the service
B & Q Buxton – We were recently in Buxton Store looking for a particular type of clip to fix on to a fascia panel. We could not identify anything similar, so targeted a member of staff on the shopfloor. Rob searched and then when he had exhausted every avenue, he suggested that we may find this particular item at another local company. So helpful and we were able to obtain exactly what we needed.
Thanks Rob!
B and Q in Leyton Asif Shahzad, helpful and patient I can’t thank him enough for is help and advice while I was buying my kitchen. Thank you Valerie
We went into the Bamber Bridge store today. We were helped by Jane . We bought some flooring and she helped us with measurements and advice. Thanks again
I went to B&Q in Cribbs Causeway Bristol and bought lots of stuff but fortunately my sugar levels drop down to 2.5 so Lucy your first aid and got me 2 cups of tea some sugar and some cake which brought my sugars back up which Saved me going to Hospital I’d like to say thank you very much to your staff for a quick reaction dealing with a problem as I’m a diabetic I like going B&Q as I find the staff very friendly very helpful so I’d like to say thank you very much to Lucy your first aide
L went to b&q Ipswich to get some storage units for my garage and James at the store could not have been anymore helpful. Thanks James
I was in b/q bolton today 1/9/22 and I needed paint, but I have a fake shoulder and couldn’t lift it, paul was near by and I asked him, my god I got 5 star treatment, apart from being helpful he was chatty helpful and for an oap he was very easy on the eye, thank you paul for putting my paint in the car, your help and happy chat made my day mrs A wallwork
I’ve been to B&Q (Lyons Farm, Worthing) a few times in the last few weeks and have had the pleasure of being served by Kirsty. Her knowledge and customer service are brilliant! Thank you Kirsty!
We dealt with Scott today in B & Q castleford, He was very knowledgeable, friendly, helpful, approachable and happy to help, He helped us with our order and the extras that we had not thought about, Would definitely recommend Scott he went above and beyond to help us.
I went to the Queensbury branch on the 12.10.2022, to exchange the item I bought on 3.10.2022.
after exchanging I wanted to advise regarding power drill.I met a lovely Gentleman call Peter. He was very helpful and he advised me that they have dewalt combi drill reduced from £99.00 to £65.00.He told me that he has similar one and works well. last drill on sale and advised me to buy it.I was over the moon. He was very friendly.I am extremely satisfied with the drill.He made my day.
Purchased new bathroom sink+unit at bishopbriggs BQ,VERY EFFICIENT SERVICE GIVEN BY STAFF MEMBER GORDON.HE ENSURED HELP BY TAKING UNITS OUT TO MY CAR
Today, I went to my local store in Peterborough, I wanted help to put up a curtain rail and needed to know what type of fixings etc I would need. From the start I met a very helpful and cheerful lady Tracy ( loved the hat) who found “Mike P” . He was so very helpful and patient, he answered all my questions and showed me what tools I would need and also how they worked.
There was no “mansplaining” at all.
When he showed me the range of tools he suggested a very reasonable price range.
Overall I was extremely impressed with all the service and help given to me today. Well done to Mike P, and Tracy – a credit to the store.
Visited the cheetham hill b&q, the worst b&q I have been too and I have been to alot as I travel around the UK for work.
The staff are extremely rude, unpleasant and ill mannered! Especially management!
Spoke to Shaunie apparently she is flooring team leader she was really UNhelpful and rude all i did was ask a few questions on a product, so i wanted to make a complaint and spoke to decor manager Kevin, he was worse than the other one!!! Extemely rude, no manners what so ever! Pulling foul faces as he spoke! I cant believe people like that have positions like that! B&Q loses reputation with people like that working for the company! I bet the regular staff who are working under them are miserable! Rubbish store!
I visited the Sudbury branch today & couldn’t find two small items. I asked Rachael & she couldn’t have been more helpful. She took me to the first item ( a bath/sink plug) so I could choose the correct size I needed. Whilst I was selecting that she went & brought the second item (car screen de-icer) to me. She also asked if there was anything else I needed. It made the whole experience very pleasant.
I have visited B&Q Durham alot in the last few months and I find the staff exceptional. They must be some of the best trained staff in retail; they are helpful, friendly, knowledgeable and always willing to go the extra mile. Big thanks for all your help with me being a DIY Diva!
I would like to thank Jason at your store today in Blackpool for being helpful in finding the item that we needed he also sorted out a discount card which will be very handy in the future as visit the store quite often